Jacksons Law Firm

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Jenna Ideson

We used Jacksons in relation to the purchase of our first home. The process was extremely quick, painless and communication was excellent, we were kept informed at every step of the process and didn't have to chase once. They made what could have been a v

Bernice Taylor

Efficient and helpful team. It was a long process with a successful outcome. Thanks to Isabelle Edmondson, Martha Rea and Brody Perry.

David Rowe

I have just completed on the purchase of my new build with the help of Jacksons. I have had dealings with sales and purchases previous and always found it quite frustrating due to the lack of communication. Jacksons were different and genuinely felt like

Margaret Leslie

Mr Stephen Robinson helped me with my lasting powers of attorney. I found him to be extremely professional, patient, cheerful and reassuring at all times. I wouldn’t hesitate to recommend him and the firm to anyone.

Simon Fowler

I have just used Jacksons with the purchase of a new build and the part exchange of my old house. They were amazing from start to finish. They kept me in the loop all the way and were very informative, professional and friendly. Thanks to Isabelle, Victor

Nicholas Afzalalghom

Jackson’s Law have been amazing from start to finish, I would like to thank Victoria and her team for always responding to queries in a timely manner. Would highly recommend. Cannot fault the service at all.

deborah mkapa

I received a great customer service from the Jacksons Law Firm. They helped me through out the mortgage process. They were quick in response and kept me informed in every step of the process. The mortgage process went smoothly and in timely manners.

Jamie Patt

Natalie was great kept in touch from end to end throughout the whole process

Keith Marshall

The service and respect we received from this first class Law Firm was second to none, we were kept fully informed as to what they needed from us and the order of which things would proceed from them, a very easy and comfortable experience, our special th

Philippe Jarjoura

Many thanks to Victoria and the team for the assistance during the purchase of my first home. Fast replies and everything explained in detail. Thanks again

L Savov

Great experience. Used Jackson Law to get my will done. Amy was very polite, and helpful and explained all the legal wording. Would use their service again.

Mark Ormston

Adam Bates

Recently used Jackson’s law to purchase our new home with the advice of Gentoo, they were helpful and always on hand to answer any questions, however it never felt that they had our best interests at heart or that they were representing us, felt more that

Alice de Smith

In preparing my will, Amy was articulate, efficient and warm. Highly recommend.

Josie Hitchen

We have used Jackson’s Law for the purchase of our new build. Luke Pennington was our solicitor, he was a true professional from start to finish. He made the whole process of our purchase stress free, due to his professional, all documents were sent and r

Bernice Taylor

Efficient and helpful team. It was a long process with a successful outcome. Thanks to Isabelle Edmondson, Martha Rea and Brody Perry.

David Rowe

I have just completed on the purchase of my new build with the help of Jacksons. I have had dealings with sales and purchases previous and always found it quite frustrating due to the lack of communication. Jacksons were different and genuinely felt like a breath of fresh air. They were attentitive and always available when I had any query or concern. Special mentions must go to Martha Rea and Brogan Perry. Thank you once again!

Janet Flint

Having dealt with Stephen Robinson at Jackson law firm i found him to be conscientious and vigilant in representing how i wish the will to be written. The result is that i have a satisfactory and detailed will that represents my wishes.

Response from client

Dear Janet, thank you for the positive review. We are pleased that Stephen has prepared your complex will to your satisfaction. Stephen comments that he very much enjoyed working for you, as well as the challenge of dealing with your complex requirements,

Simon Fowler

I have just used Jacksons with the purchase of a new build and the part exchange of my old house. They were amazing from start to finish. They kept me in the loop all the way and were very informative, professional and friendly. Thanks to Isabelle, Victoria, Brogan and the rest of the team. Highly recommend.

David Coulthard

Extremely friendly, informative and efficient service when writing our wills. Listened to what we wanted, answered all our questions and provided clarity and sorted in a quick timescale.

Response from client

Dear David, thank you for taking the time to give Jacksons a 5 star ranking and for your positive feedback on the service you received. I will pass your comments on to our private client team. Please do get in touch if you need help with anything else.

Sarah Jane Oxley

Worked with Isabelle and Victoria when purchasing a new build home with Miller Homes. They were always very responsive and prompt and kept everything on track. Great service!

Response from client

Dear Sarah Jane, thank you very much for taking the time to write a review and for giving us a five star ranking based on your experience of working with the New Build team in Newcastle. Your feedback is very important to us. I will pass your comments t

Simon Yu

It is extremely smooth with Jackson Law service especially Paige S still provide seamlessly efforts during pandemic. She guided all necessary steps as we are first time buyer, there needs extra time and efforts to explain how to working with! I also highly recommend if there's any Hongkongers who want to have legal services for their relocations! It is great to get keys before Christmas, and wish you all a happy new year 2022 too!

Margaret Leslie

Mr Stephen Robinson helped me with my lasting powers of attorney. I found him to be extremely professional, patient, cheerful and reassuring at all times. I wouldn’t hesitate to recommend him and the firm to anyone.

Jennifer Trotter

I have just completed a Purchase on a New Build , the service Received from Jackson Solicitors was first class They took away the stress of the purchase , completed earthing on time and within the price quoted , I would certainly recommend

Beth Courtney-Walker

Instructed Kristee Brown to do the conveyancing for my first house and she was excellent, remaining calm at all times (even when I called in a stress) and managing to progress things promptly from start to finish. 10/10 recommend.

Sophie Tunnicliffe

I had a Will and two Lasting Power of Attorney organised by Stephen Robinson in the Private Client department. Stephen was patient, clear, thorough and extremely pleasant. I would not hesitate to recommend his services. Mrs M Sudron

Ryan Dimmick

I’m not one for leaving bad reviews as a business shouldn’t be blamed for a bad experience. Sadly my review is a very bad and negative one. We are first time buyers and luke dealt with our case, luke has very poor communication skills, he lacks the ability to keep you updated on how any of the purchase is progressing, he doesn’t reply to emails, he doesn’t make phone calls and doesn’t take any information you give him on board. We had to send him help to buy documents multiple times as he claimed he had only received my statement and not my partners, despite the fact they were sent on the same email. We’ve only spoken to Luke twice over the phone in the 5 month we have been dealing with him, both times we made the call and found it very hard to get through to luke. We appreciate that our purchase was delayed due to the property not being completed on time which is completely out of Luke’s hands, however once it was completed we had no communication from luke regarding completion. We also have seen that linden homes tried to contact him multiple times to start completion proceedings and he also wouldn’t get back to them either. On the day of completion it got to 4pm and we still hadn’t heard anything from Jackson’s so we rang luke, we couldn’t get through and got through to a lovely and helpful lady by the name of Tracy. Tracy advised she was sure completion went ahead but will try and contact luke and get him to phone us. Half an hour later we had a call back from Tracy to advise completion didn’t go ahead due to Luke making an error on the help to buy forms, putting the completion date as 12th instead of the 10th. Luke should have phoned us at the first instance to advise completion has been delayed to keep us updated, but as always we received no update from him. Tracy advised Luke will chase help to buy to see what can be done and will contact us back. Later we received a call from linden homes asking when we want to go pick up our keys. They advised us we had completed and purchased the property and were shocked to hear no one had contacted us. To this day we have not received a call, email, text or letter regarding completion or any further update since the call with Tracy. The service we have received from Jackson’s law has been shocking and absolutely disgusting. Buying your first home is supposed to bs a special moment which has been ruined by their service. The lack of communication from Jackson’s law has been appalling, they have basically completed the purchase, took payment from us and then completed forgot we existed. No confirmation that anything has gone through and no congratulations either.

Response from client

Dear Mr Dimmick Thank you for taking the time to leave us some feedback on your experience and your purchase with us. I am extremely sorry to hear that you've not found our service to be of the standard you would have expected and our head of conveyanci

Michelle Hayton

Jacksons stepped in and saved my house purchase as the company I was using (recommended by my estate agent) told me they were unable to do the work several months into the process - you can imagine my stress levels! Jacksons were very professional, a lovely team that answered all my questions, were very prompt with responses and they saved the day by completing my purchase quickly and without any issues - to be honest, they were absolutely outstanding and I wouldn't hesitate to recommend them if you need conveyancing.

Response from client

Dear Michelle. Thank you very much for taking the time to provide some feedback on your experience with our residential conveyancing team. I am really pleased that they were able to sort everything out for you - I can understand how stressful this was f

Matthew D

I used Jacksons to purchase my new house, and had a very positive experience with them. They were responsive via phone and email, and patiently answered a lot of questions we had as first time buyers. The whole process was smooth and stress-free, would recommend!

Response from client

Thank you for finding the time to write a review based on your recent experience with Jacksons. We understand that moving into a new home can be very demanding and we therefore appreciate the time you have taken to provide feedback . We hope that you wi

Emma Kelly

Highly Recommend! A Thank You To Daniel Tumilty, Who Is Professional, Knowledgeable & Provides Response To Emails The Same Working Day. The Firm Are Competitively Priced. They Have Also Recently Shown Generous Support For Children's Cancer North Charity. ????????????

Response from client

Dear Emma, thank you for providing the above review and a very positive ranking following your experience with Jacksons Law Firm. Your feedback is very important to us and we appreciate the time that you put aside to do this. Kind regards, Karen Robinso

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