Zero Hours Contracts
Zero Hours Contracts.
Since the introduction of zero hours contracts, there has been much debate on how they should be used and not abused......link
The benefits system provides financial support to people who are unemployed, unable to work, on a low income, responsible for children or affected by illness, disability or caring responsibilities.
Benefit rules and payment rates change regularly. The previous freeze on many working-age benefits has ended, but households may still receive less than their calculated entitlement because of the benefit cap, earnings, savings, deductions or other restrictions.
A four-year freeze applied to several working-age benefits between 2016 and 2020. During that period, affected payments did not increase in line with inflation.
The freeze has ended. Most benefits are now reviewed annually and may be increased through the statutory uprating process.
This does not mean that every benefit or limit rises each year. Some thresholds, housing limits and the benefit cap may remain unchanged even where ordinary benefit rates increase.
Working Tax Credit and Child Tax Credit have largely been replaced by Universal Credit for working-age claimants.
Universal Credit can include amounts for:
The amount paid depends on the claimant's household circumstances, earnings, savings, housing costs and any deductions or restrictions that apply.
Most working-age benefits increased from April 2026 under the annual uprating process.
Examples of benefits and payments which may be uprated include:
The exact increase and effective date vary between benefits. Claimants should check their award notice or online account rather than assuming that every payment changes on the same date.
From April 2026, Child Benefit is paid at:
Child Benefit can usually be claimed by the person responsible for the child. Only one person can receive it for the same child at any one time.
The High Income Child Benefit Charge may apply where a claimant or their partner has income above the relevant threshold.
The two-child limit within Universal Credit ended on 6 April 2026.
Universal Credit can now include a child element for every qualifying child who normally lives with the claimant, regardless of the number of children in the household.
Claimants do not normally need to submit a completely new Universal Credit claim solely because the limit has ended. Any additional entitlement should be reflected in the relevant assessment period, although the timing of the first increased payment will depend on the claimant's monthly assessment dates.
The benefit cap limits the total amount that many working-age households can receive through specified benefits.
Where the household's calculated benefit entitlement exceeds the cap, the excess is normally deducted from Universal Credit or Housing Benefit.
The cap does not apply to every household and does not affect every type of benefit.
For 2026/27, the annual benefit-cap limits outside Greater London remain:
The equivalent monthly limits for Universal Credit are:
For households living in Greater London, the annual limits remain:
The equivalent monthly limits are:
Benefits that may be included when calculating the cap include:
The detailed rules depend on the household's circumstances and the benefits being received.
The cap will not normally apply where the claimant or their partner receives certain disability, health or caring benefits.
Possible exemptions include where the claimant or partner receives:
The cap also does not normally apply where the claimant has reached State Pension age, although special rules can apply to couples where only one person has reached that age.
A Universal Credit household may avoid the benefit cap where the claimant and any partner have combined monthly earnings at or above the prescribed level after tax and National Insurance.
The relevant earnings threshold can change when the National Living Wage increases. Claimants should check the current figure shown in their Universal Credit account or government guidance.
A household's cap exemption can be lost if earnings fall below the threshold, although a grace period may apply.
A household may be protected from the benefit cap for up to nine months after employment ends or earnings fall.
The grace period will normally apply only where the claimant or couple had sufficient earnings during each of the previous 12 months.
The period is intended to give people who were previously working time to find another job without immediately having their benefits capped.
The grace period does not restart merely because a claimant stops and later resumes a Universal Credit claim.
For a person receiving Universal Credit, the cap is generally applied as a reduction to the monthly Universal Credit award.
The reduction can affect the amount available for housing and ordinary living costs. It does not necessarily appear as a reduction to one named benefit component.
For remaining Housing Benefit claimants, the local authority may reduce Housing Benefit to bring the household within the cap.
Child Benefit may be included when the total household entitlement is calculated, but the reduction is normally made from Universal Credit or Housing Benefit rather than directly from the Child Benefit payment.
This can still leave the household with less money overall for rent and other living expenses.
Private tenants receiving Universal Credit or Housing Benefit may also be affected by Local Housing Allowance limits.
Local Housing Allowance restricts the amount of eligible rent that can normally be included for a private tenancy. The rate depends on:
A claimant can therefore face a shortfall between their rent and housing support even where the benefit cap does not apply.
A claimant receiving Housing Benefit or the housing-cost element of Universal Credit may be able to apply to their local authority for a Discretionary Housing Payment.
This may provide temporary help where there is a rent shortfall caused by:
Discretionary Housing Payments are not automatic and local authority funds are limited. The authority will consider the claimant's income, expenses, needs and housing circumstances.
Universal Credit can be paid to people who are working as well as those who are unemployed.
As earnings increase, Universal Credit will normally reduce according to the applicable taper rules. Some claimants with children or limited capability for work have a work allowance, allowing them to earn a specified amount before the taper applies.
There is no single number of working hours which automatically ends every Universal Credit claim. Entitlement is generally based on monthly income and household circumstances.
Claimants may be required to undertake activities intended to help them obtain work, increase their earnings or prepare for employment.
Requirements can include:
The claimant commitment should reflect the person's health, disability, caring responsibilities, childcare and other relevant circumstances.
A Universal Credit sanction may be imposed where a claimant fails to meet an agreed work-related requirement without a good reason.
A sanction normally reduces the standard allowance rather than the housing or child elements directly.
Before imposing a sanction, the Department for Work and Pensions should consider the claimant's explanation and evidence.
Possible good reasons may include illness, a medical emergency, bereavement, caring responsibilities, domestic abuse, transport problems or a requirement that was unreasonable in the circumstances.
A claimant should check whether:
If the decision appears wrong, the claimant can ask the Department for Work and Pensions or local authority to explain and reconsider it.
A claimant who disagrees with a Universal Credit or other Department for Work and Pensions decision can normally request a mandatory reconsideration.
This should usually be done within one month of the decision, although a late application may be accepted in some circumstances.
If the decision is not changed, the claimant may appeal to the First-tier Tribunal.
Housing Benefit decisions are challenged through a separate local authority reconsideration and appeal procedure.
A claimant may receive less than their calculated entitlement because money is being deducted for debts or advances.
Deductions may relate to:
The overall maximum deduction from the Universal Credit standard allowance is generally restricted, but some exceptions may apply.
A claimant facing hardship can ask for certain deductions to be reduced or temporarily suspended, although this will depend on the type of debt and the circumstances.
Universal Credit is means-tested.
Capital below £6,000 is normally ignored. Capital between £6,000 and £16,000 can reduce the monthly award through assumed tariff income.
A person with capital above £16,000 will not normally qualify for Universal Credit.
Some assets and compensation payments may be disregarded temporarily or permanently. Deliberately giving away capital to obtain or increase benefits can be treated as deprivation of capital.
The State Pension is not part of Universal Credit and is governed by separate contribution and age rules.
The full new State Pension increased to £241.30 a week for 2026/27, although the amount an individual receives depends on their National Insurance record.
Pension Credit provides means-tested support for people who have reached the qualifying age and have a low income. It can also provide access to other forms of assistance.
Universal Credit and the benefit cap apply across Great Britain, but Scotland has powers to provide additional social security payments and may administer some benefits differently.
Northern Ireland operates its own social security administration, although many rules broadly reflect those applying in Great Britain.
Claimants should use the advice and application services appropriate to the part of the UK in which they live.
Benefit calculations can be complicated where a household has changing earnings, childcare costs, disabilities, caring responsibilities, rent shortfalls or deductions.
A claimant can seek assistance from:
Advice should be obtained promptly where a decision has reduced or stopped payments because appeal deadlines are usually strict.
Solicitors.com is not a firm of solicitors. This article is provided for general information only and does not constitute legal, benefits or financial advice. Benefit rates, caps, eligibility conditions and government policies may change, and their application will depend on the individual circumstances. You should seek advice from a suitably qualified solicitor or Welfare rights adviser before taking or refraining from action.
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